Core Return

This form is for core returns only.  Please contact your sales rep if you need to return a new unit.  If you need to arrange for a replacement under warranty, please call 888-759-0814.

NOTE: Customer is liable for any freight claims arising from the failure to properly drain their return cores.

REMANUFACTURED UNIT CHARGE BACK GUIDE:
HOLE OR CRACK IN HOUSING  

---TRANSFER CASE (EXCLUDING REAR CASES ON NP246/261/263 MODELS)

25%
---DIFFERENTIAL CRACK/HOLE IN HOUSING (NO CHARGE IS APPLIED FOR DAMAGED SPINDLES) 50% 
---DIFFERENTIAL (MISSING CAPS) 100% (NO CREDIT)

DISASSEMBLED UNITS/MISSING PARTS

$150 CHARGE

EXPLODED UNIT

50%

OIL NOT DRAINED FROM CORE

$75 CHARGE

CORE RETURNED WITHOUT SHIPPING TOTE

$150 CHARGE

TOTE HARDWARE NOT RETURNED (STRAPS, INSERT, FOAM)

$25 CHARGE

REMANUFACTURED UNIT NOT LIKE FOR LIKE

100% NO CREDIT

 

 

 

 

 

 

First and Last Name